We discuss the partnership between Alarm.com and DR Horton, focusing on the importance of choosing the right platform and hardware for a smart home system in new construction. It highlights the need for builders to prioritize long-term customer satisfaction by avoiding proprietary technology that may cause issues for homeowners in the future. Alarm.com emphasizes the use of data analytics to optimize customer engagement and reduce attrition rates. By providing tools like a master FAQ document and best practice scores for integrators, Alarm.com helps builders like DR Horton ensure a seamless and user-friendly smart home experience for homeowners. The video showcases how leveraging data insights can enhance overall customer satisfaction and drive business success in the smart home industry.

Builder Innovator

Builder Innovator

Helping builders get innovation done right!

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