The homebuyer’s customer experience with technology has long been the “crazy aunt in the basement” no one wants to talk about, with negatives ranging from underutilization of systems to horrible opposite effects. Often, the cause is not quality of products or installation but poorly thought through orientation, training and ongoing user support. This session details best practices and how you can collaborate with your trade partners to make tech a huge plus on your net promoter scores.

Builder Innovator

Builder Innovator

Helping builders get innovation done right!

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