Finished Home Customer Onboarding & Discovery — Housing Transformation Finishes & Personalization Panel Discussion at THBS & HTS Fall 2023 in Phoenix, AZ.

From technical registration to bonding, rapport, and trust, what makes a great customer onboarding process? What does needs and interest discovery look like? We’ll discuss key concepts and provide examples of excellence.

Track Chair: Nancy Giangeruso – BCD-it™

Our Panel Includes: Nancy Rhea – Camelot Homes | Brenda Kountz – JR McDade | Yvonne Espinoza – Warmington Residential

Builder Innovator

Builder Innovator

Helping builders get innovation done right!

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